FAQs

Raising your Telescoping Flagpole is a breeze-just raise each section one by one, matching the arrow to the hole and pushing the button into place. Lowering the flagpole is just as easy-simply press the ‘release’ button and guide the flagpole in your hands until it’s back in its base. With these easy steps, you can be sure that your flagpole will be ready to be proudly flown in no time!

Check out a flagpole being installed in the video below:

Yes! A huge benefit with telescoping flagpoles is how easy it is to take them down in the event of bad weather. Lowering your flag during such weather is a great way to avoid damage to both the flagpole, flag, and surrounding area, as well as prolong the life of your flagpole and flags.

If you need to take down your telescoping flagpole, we suggest you try removing one section at a time. If the flagpole wobbles in the wind, remove another. We recommend you lower your flag, or even remove it from the installation sleeve, if you know a strong storm is coming.

When your flag is fraying more than 1.25 times the height of a single stripe, it is time to replace your flag.

Also, if the colors no longer look vibrant, you may want to get a new flag.

When it’s time to replace your old flag, Village Flagpoles will deliver your new flags directly and personally remove the old flags for proper disposal.

If you find water squirting out of the pin hole when you lower your flagpole, then you likely have a drainage issue.

Pull the flagpole out of the ground sleeve and take a look inside-if you remember installing the flagpole, you will recall the presence of crushed rock or gravel. To ensure proper drainage, you can use a small pipe, rebar, or even a broom handle to pound down in the ground sleeve and make sure that nothing is blocking the water from draining away.

Alternatively, you can also use a shop-vac to clean out the installation sleeve and make sure water is being properly diverted away from your flagpole.

With these quick and easy steps, you can be sure that your flagpole will be ready to be flown in no time. You can also call Village Flagpoles to come look at it and we can handle it for you.

To recharge your battery, make sure to switch your light switch to the “on” position in the morning and “off” at dusk, repeating this process for three consecutive days. After that, you can leave the switch in the “on “position. If your battery pack still doesn’t recharge, then it might be time to replace it. At this point, we encourage you to give us a call!

Follow these steps to fly your flag at half-mast:

  1. Lower the flagpole down and remove the bottom flag if you are flying two flags.
  2. Fasten the top grommet of the flag to the double ring harness instead of the top swivel ring and the bottom grommet to the bottom swivel ring.
  3. Raise the flagpole back up, and your flag will fly at half-staff.

The rules for handling and displaying the U.S. Flag are outlined by a law known as the U.S. Flag Code. You can read the complete text by clicking here.

To summarize:

  • The flag should never be dipped to any person or thing. It is flown upside down only as a distress signal.
  • The flag should not be used as a drapery, or for covering a speaker’s desk, draping a platform, or for any decoration in general. Bunting of blue, white and red stripes is available for these purposes. The blue stripe of the bunting should be on the top.
  • The flag should never be used for any advertising purpose. It should not be embroidered, printed or otherwise impressed on such articles as cushions, handkerchiefs, napkins, boxes, or anything intended to be discarded after temporary use. Advertising signs should not be attached to the staff or halyard.
  • The flag should not be used as part of a costume or athletic uniform, except that a flag patch may be used on the uniform of military personnel, firemen, policemen and members of patriotic organizations.
  • The flag should never have placed on it, or attached to it, any mark, insignia, letter, word, number, figure, or drawing of any kind.
  • The flag should never be used as a receptacle for receiving, holding, carrying, or delivering anything.
  • When the flag is lowered, no part of it should touch the ground or any other object; it should be received by waiting hands and arms. To store the flag it should be folded neatly and ceremoniously.
  • The flag should be cleaned and mended when necessary.
  • When a flag is so worn it is no longer fit to serve as a symbol of our country, it should be destroyed by burning in a dignified manner.

Half-Staff

  • May 15th – Peace Officers Memorial Day
  • Last Monday of May – Memorial Day (until Noon)
  • September 11th – Patriot Day (all day)
  • December 7th – Pearl Harbor Remembrance Day (all day)

Special Occasions

  • Third Saturday in May – Armed Forces Day
  • June 14th – Flag Day
  • July 4th – Independence Day
  • First Monday in September – Labor Day
  • October 27th – Navy Day
  • November 11th – Veterans Day

You should fly your flag at half-staff as a sign of grief or mourning for certain government officials, in times of national distress, or at any other time it’s instructed by the president or the government.

That said, you are not permitted to fly the flag at half-staff whenever you want. Only the President of the United States, your state’s Governor, and the Mayor of the District of Columbia can order the US flag to be lowered to half-mast.

We offer a FREE, no obligation consultation at your home or business to help you determine the size, color and location of the flagpole installation.